ADA webinar features introduction to dental PPO plans

Free dental insurance beginners course for office staff streams Feb. 22

The ADA is presenting a free webinar in February that explains the basics of how preferred provider organization plans operate so that both new and existing office staff and dentists will be better able to support patients with these plans.

Dental Insurance 101:  Understanding PPO Plans streams live Feb. 22 from 11 a.m. - noon Central Time with one hour of continuing education credit offered.

Luke Andrew, D.D.S., a general dentist from Colorado and member of the ADA Council on Dental Benefit Programs, is the keynote presenter for this webinar on dental insurance.

“The ‘Dental Insurance 101’  webinar was so popular last year that we are bringing it back this year,” Dr. Andrew said. “This is a must-see webinar for new dental office staff and anyone that wants to learn the basics of preferred provider organization plans and how these plans work.”

Topics for discussion include PPO plan design, contract clauses and processing policies that affect revenue, plan terminology, coordination of benefits and COB write-offs, how to file an effective and proper claim appeal, how to talk to patients about dental insurance, and where to find ready-to-use educational resources to help practices succeed.

This webinar is another of the ways the ADA is working to support members by providing valuable resources on dental insurance issues for dentists, dental practice managers and front-office staff.