CAQH seeks dental providers for 2024 index

Survey tracks adoption of electronic administrative transactions

The Council for Affordable Quality Healthcare, the health care industry alliance better known as CAQH, is calling for dental providers to participate in the 2024 CAQH Index.

The CAQH Index is the only industry benchmarking tool that tracks and reports progress on the adoption of electronic administrative transactions and the possible savings associated with making the switch from manual.

“By tracking progress and saving opportunities, the industry can more easily identify barriers that may be preventing providers and health plans from realizing the benefits of electronic transactions and prompt new initiatives to address and reduce those barriers,” according to the index.

The 2023 CAQH Index Report showed dental providers could save $1.5 billion annually by switching from manual to fully electronic transactions.

This year, the index includes a supplemental questionnaire about the impact of the Change Healthcare cyberattack.

The Feb. 21 attack prevented many dentists from sending electronic claims and attachments to insurance companies to receive payment. Change Healthcare, owned by UnitedHealth Group, is one of the largest health care technology companies in the U.S.

The deadline for participating in the 2024 index is Aug. 31. Responding providers receive a customized benchmark report that compares their data with national averages and a $100 honorarium for participating. Providers may complete the survey online or through a form that can be emailed to IndexHelp@norc.org.

For more information on the CAQH Index, including past reports and frequently asked questions, visit the CAQH website.