Government investigating cyberattack

The federal Office for Civil Rights is investigating whether protected health information was exposed in the cyberattack on Change Healthcare. 

OCR said March 13 it will also look into whether Change Healthcare followed laws protecting patient privacy. The ADA has been encouraging impacted practices to watch for communication from vendors and payers regarding restoration of services. 

Practices should seek alternate options, such as using payer portals or provider service lines for eligibility and benefits verification, asking vendors for alternative clearinghouse options, and carefully tracking claims, or consider using paper claim forms until services are restored. For more information on ADA resources, visit https://adanews.ada.org/ada-news/2024/march/ada-continues-response-to-change-healthcare-cyberattack. 

Read more: HHS

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