ADA News is launching a new series called Dental Insurance Hub to help dentists and their dental teams overcome dental insurance obstacles so they can focus on patient care.
The series of articles, kicking off in March, will provide members ready-to-use dental insurance solutions and share advocacy that helps the profession hold dental insurance companies accountable so dentists can concentrate on what they do best.
“Most dentists are burdened on a daily basis by dental insurance issues,” said Dr. Randall Markarian, chair of the ADA Council on Dental Benefit Programs. “Understanding the landscape and trends in the dental insurance industry helps us manage our practices better, as well as advocate strongly for our patients.”
Expanding the focus of the recently retired Decoding Dental Benefits series of ADA News articles, the Dental Insurance Hub series will demonstrate the impact of ADA efforts on dental insurance issues, which members often cite as one of their biggest headaches. The series provides guidance and resources to help dentists and their staff solve the challenges that have become an unfortunate part of doing business with dental insurance carriers.
Dentists are burdened by multiple administrative tasks related to dental insurance coverage. Dental practices are encumbered by coordination of benefits, verification of eligibility and coverage, credentialing, audits, claim submissions, and electronic claims payment, all of which increase interference in the doctor-patient relationship and create administrative burdens — the primary causes for dentist dissatisfaction with dental insurance.
Future topics of the series include:
“The series will help dentists find the answers they need, give them helpful tools and products that streamline the process and provide a simplified understanding of how the ADA is working on policy reform, locally and nationally,” Dr. Markarian said.
The ADA has anew online hub for dental insurance information that can help dentists address and resolve even their most vexing questions at ADA.org/dentalinsurance.